Customer-Focused Retail Associate | Flexible Schedule

The TJX Companies, Inc.; Oak Brook (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Credit union access

Employee discounts

Job summary

The TJX Companies, Inc. operates TJ Maxx, Marshalls, Homegoods and more with a focus on offering a great customer experience. This role involves delivering a highly satisfied customer experience, adhering to standards, and supporting various store areas as needed in Oak Brook, IL.

You will engage with customers, promote loyalty programs, maintain store standards, and participate in safety and loss-prevention efforts while delivering reliable service in a fast-paced retail environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Rings customer purchases/returns accurately and counts change.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the floor.
• Supports store recovery and maintains cleanliness throughout the day.
• Adheres to labor laws, policies, and procedures.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Communication

Multi-tasking

Flexible schedule

Team collaboration

Ability to lift heavy objects

Job description

The TJX Companies, Inc. operates TJ Maxx, Marshalls, Homegoods and more with a focus on offering a great customer experience. This role involves delivering a highly satisfied customer experience, adhering to standards, and supporting various store areas as needed in Oak Brook, IL.

You will engage with customers, promote loyalty programs, maintain store standards, and participate in safety and loss-prevention efforts while delivering reliable service in a fast-paced retail environment.