Retail Customer Experience Associate (Flexible Schedule)

The TJX Companies, Inc.; Toledo (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Job summary

Marshalls, part of The TJX Companies, Inc., invites you to join a dynamic store team in Toledo. You will engage customers, process purchases and returns, and help maintain a clean, organized sales floor while promoting loyalty programs and ensuring policy compliance. Training supports development and growth within a Fortune 100 company.

We value teamwork, adaptability, and a strong work ethic. The role may involve lifting heavy objects and flexible hours to meet business needs, with a focus on

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Role models established customer experience practices with customers.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising standards and procedures.
• Processes and prepares merchandise for the sales floor following procedures.
• Supports and participates in store safety and shrink reduction goals.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexible schedule

Lifting heavy objects

Job description

Marshalls, part of The TJX Companies, Inc., invites you to join a dynamic store team in Toledo. You will engage customers, process purchases and returns, and help maintain a clean, organized sales floor while promoting loyalty programs and ensuring policy compliance. Training supports development and growth within a Fortune 100 company.

We value teamwork, adaptability, and a strong work ethic. The role may involve lifting heavy objects and flexible hours to meet business needs, with a focus on