Retail Associate — Customer Experience & Flexible Schedule

The TJX Companies, Inc.; Baxter (MN); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Medical/dental/vision coverage

HSA-based benefits

Paid holidays

Job summary

The TJX Companies, Inc. is hiring at TJ Maxx for a position focused on delivering a highly satisfying customer experience and maintaining a clean, organized store environment in Minnesota. The role supports various areas of the store as needed and emphasizes customer service excellence.

You will engage with customers, promote programs, and follow loss prevention and merchandising standards while contributing to a positive store culture and a safe work environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond effectively to changes in direction or unexpected situations.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and procedures for the sales floor.
• Prepares merchandise for the sales floor following company procedures.
• Initiates and participates in store recovery as needed.
• Maintains cleanliness and order of the store and participates in overall store maintenance.
• Provides and accepts feedback and coaching.
• Adheres to labor laws, policies, and procedures.
• Supports shrink reduction goals and safety programs.
• Performs other duties as assigned.

Skills

Customer service

Flexible schedule

Communication skills

Multi-tasking

Adaptability

Job description

The TJX Companies, Inc. is hiring at TJ Maxx for a position focused on delivering a highly satisfying customer experience and maintaining a clean, organized store environment in Minnesota. The role supports various areas of the store as needed and emphasizes customer service excellence.

You will engage with customers, promote programs, and follow loss prevention and merchandising standards while contributing to a positive store culture and a safe work environment.