Retail Customer Experience Associate | Flexible Hours & Benefits

The TJX Companies, Inc.

North Carolina

On-site

USD 19,000 - 20,000

Part time

3 days ago
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Benefits offered by this job

Associate discount
401(k) Associate contributions
Medical/Dental/Vision
Life insurance

Job summary

The TJX Companies, Inc. is seeking an associate to deliver outstanding customer experiences at TJ Maxx stores. You will engage customers, maintain an organized sales floor, and support various store operations while upholding policies and loss prevention standards.

Qualifications include excellent customer service, flexibility, strong communication, and the ability to multitask. Retail experience is a plus, and the role may involve cross-training across store areas.

Qualifications

  • Excellent customer service skills.
  • Flexible schedule availability.
  • Strong communication and organizational skills with attention to detail.
  • Ability to multi-task.
  • Ability to respond to changes in direction or unexpected situations.
  • Ability to lift heavy objects.
  • Ability to work well with peers and supervisors.
  • Retail customer experience preferred.

Responsibilities

  • Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean store environment.
  • Adhere to operational, merchandise, and loss prevention standards.
  • Cross-train to support multiple areas of the store.
  • Model customer experience practices with internal and external customers.
  • Promote credit and loyalty programs.
  • Process and prepare merchandise for the sales floor per procedures.
  • Support store recovery and maintain cleanliness and organization.
  • Maintain safety and adhere to labor laws and policies.
  • Other duties as assigned.

Skills

Customer service
Flexibility
Communication
Multi-tasking
Adaptability
Lifting ability
Teamwork
Retail experience

Job description

The TJX Companies, Inc. is seeking an associate to deliver outstanding customer experiences at TJ Maxx stores. You will engage customers, maintain an organized sales floor, and support various store operations while upholding policies and loss prevention standards.

Qualifications include excellent customer service, flexibility, strong communication, and the ability to multitask. Retail experience is a plus, and the role may involve cross-training across store areas.

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