Retail Customer Experience Associate | Flexible Hours

The TJX Companies, Inc.; Philadelphia (Philadelphia County); On-site; USD 18,942 - 19,630; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health care benefits

Paid holidays/vacation

Job summary

The TJX Companies, Inc. operates TJ Maxx stores in Philadelphia, inviting you to join a dynamic team focused on delivering an outstanding customer experience. You will help maintain a clean, organized store and engage customers with product knowledge while supporting various store areas as needed.

We value diversity, collaboration, and development as part of our Fortune 100 company. This role offers opportunities to learn, grow, and contribute to a leading off-price retailer in a fast-paced

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexibility

Attention to detail

Multi-tasking

Communication

Retail experience

Job description

The TJX Companies, Inc. operates TJ Maxx stores in Philadelphia, inviting you to join a dynamic team focused on delivering an outstanding customer experience. You will help maintain a clean, organized store and engage customers with product knowledge while supporting various store areas as needed.

We value diversity, collaboration, and development as part of our Fortune 100 company. This role offers opportunities to learn, grow, and contribute to a leading off-price retailer in a fast-paced