Retail Customer Experience Associate - Flexible Schedule

The TJX Companies, Inc.; Meadville (Crawford County); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Healthcare options

Career growth

Job summary

The TJX Companies, Inc. is hiring at TJ Maxx Meadville for a position focused on delivering a highly satisfying customer experience.

You will engage with customers, maintain a clean and organized store, and support operations while adhering to loss prevention and merchandising standards. You’ll model excellent service, promote loyalty programs, process transactions accurately, and assist in store recovery and safety efforts.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Flexibility

Communication

Organization

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is hiring at TJ Maxx Meadville for a position focused on delivering a highly satisfying customer experience.

You will engage with customers, maintain a clean and organized store, and support operations while adhering to loss prevention and merchandising standards. You’ll model excellent service, promote loyalty programs, process transactions accurately, and assist in store recovery and safety efforts.