Retail Customer Experience Associate (Flexible Hours)

Winners Merchants International, L.P.; Fairfax (VA); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

Homesense, part of TJX Companies, is seeking team members to deliver a high-quality customer experience within a fast-paced retail environment in Fairfax, VA. The role emphasizes courtesy, merchandising standards, and accurate sales processing while supporting loss prevention and safety initiatives.

You'll contribute to a positive store culture, engage customers about credit and loyalty programs, and assist in maintaining a clean, organized selling floor.

Responsibilities

• Models established customer experience practices with customers
• Maintains clean and organized store environment
• Accurately rings purchases and counts change
• Promotes credit and loyalty programs
• Prepares merchandise for sales floor according to procedures
• Supports store safety and loss prevention programs
• Participates in store recovery and upkeep
• Responds to changes in direction or unexpected situations

Job description

Homesense, part of TJX Companies, is seeking team members to deliver a high-quality customer experience within a fast-paced retail environment in Fairfax, VA. The role emphasizes courtesy, merchandising standards, and accurate sales processing while supporting loss prevention and safety initiatives.

You'll contribute to a positive store culture, engage customers about credit and loyalty programs, and assist in maintaining a clean, organized selling floor.