Retail Customer Experience Associate — Flexible Hours

The TJX Companies, Inc.; Baton Rouge (LA); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health insurance

Paid holidays

Job summary

The TJX Companies, Inc. in Baton Rouge (USA TJ Maxx Store 0042) is seeking a customer-focused team member to deliver an outstanding shopping experience.

You will engage with customers, process transactions, and maintain a clean, organized store environment in a fast-paced retail setting. Responsibilities include promoting credit and loyalty programs, supporting merchandising standards, and participating in store recovery and safety initiatives.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Flexibility

Attention to detail

Job description

The TJX Companies, Inc. in Baton Rouge (USA TJ Maxx Store 0042) is seeking a customer-focused team member to deliver an outstanding shopping experience.

You will engage with customers, process transactions, and maintain a clean, organized store environment in a fast-paced retail setting. Responsibilities include promoting credit and loyalty programs, supporting merchandising standards, and participating in store recovery and safety initiatives.