Retail Customer Experience Associate - Flexible

The TJX Companies, Inc.; Jackson (MI); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

Medical/dental/vision

401(k) Associate contributions

Paid holidays

Job summary

The TJX Companies, Inc. operates TJ Maxx and other brands, offering a dynamic retail environment in which associates deliver exceptional customer service and uphold store standards. This role involves handling purchases, supporting loyalty programs, and helping maintain a clean, organized sales floor.

Candidates should be able to work a flexible schedule, communicate effectively, and multitask in a fast-paced setting while contributing to a positive store culture and customer satisfaction.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.

Responsibilities

• Accurately rings customer purchases/returns and counts change back to customer according to operating procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the sales floor.
• Initiates and participates in store recovery and keeps the store clean and organized.
• Supports store shrink reduction goals and adheres to safety policies.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Organization

Job description

The TJX Companies, Inc. operates TJ Maxx and other brands, offering a dynamic retail environment in which associates deliver exceptional customer service and uphold store standards. This role involves handling purchases, supporting loyalty programs, and helping maintain a clean, organized sales floor.

Candidates should be able to work a flexible schedule, communicate effectively, and multitask in a fast-paced setting while contributing to a positive store culture and customer satisfaction.