Retail Customer Experience Associate (Discounts)

The TJX Companies, Inc.; Hamilton Township (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Paid holidays

Paid vacation

Job summary

Marshalls at USA Marshalls Store 0377 Mays Landing NJ is hiring a store associate to deliver a highly satisfied customer experience. You will engage with customers, maintain a clean store, and support multiple areas as needed to meet business goals.

The role emphasizes strong customer service, teamwork, and adherence to merchandising and loss-prevention standards. Competitive benefits and a pay range starting at USD 15.92 per hour are provided.

Qualifications

• Excellent customer service skills required.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced retail environment.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising philosophy and follows procedures and standards.
• Prepares merchandise for the sales floor following company procedures.
• Initiates and participates in store recovery as needed.
• Maintains store cleanliness and participates in store maintenance.
• Provides and accepts recognition and constructive feedback.
• Adheres to labor laws, policies, and procedures.
• Supports and participates in shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication skills

Multi-tasking

Adaptability

Lifting capability

Teamwork

Retail experience

Job description

Marshalls at USA Marshalls Store 0377 Mays Landing NJ is hiring a store associate to deliver a highly satisfied customer experience. You will engage with customers, maintain a clean store, and support multiple areas as needed to meet business goals.

The role emphasizes strong customer service, teamwork, and adherence to merchandising and loss-prevention standards. Competitive benefits and a pay range starting at USD 15.92 per hour are provided.