Retail Customer Experience Associate | Discount & Benefits

The TJX Companies, Inc.; North Wales (Montgomery County); On-site; USD 19,000 - 20,000; Part time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health benefits

Dental & vision

Flexible scheduling

Paid holidays

Job summary

Homesense at The TJX Companies, Inc. is seeking a customer-focused team member in North Wales, PA. The role supports a high-quality shopping experience by engaging customers, handling transactions, and maintaining a clean, organized store environment.

You will work across store areas as needed, promote credit/loyalty programs, and uphold merchandising standards while adapting to daily business needs. Retail experience is a plus and a flexible schedule is required.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with all customers and maintaining a clean and organized store environment.
• Cross-train across store areas to support business needs.
• Model customer experience practices with internal and external customers.
• Promote credit and loyalty programs.
• Process purchases/returns accurately and maintain cash accuracy.
• Uphold merchandising standards and prepare merchandise for the floor.
• Participate in store recovery and maintain cleanliness.
• Support safety and loss prevention initiatives.

Skills

Customer service excellence

Flexible scheduling

Communication

Multi-tasking

Adaptability

Physical capability

Team collaboration

Retail knowledge

Job description

Homesense at The TJX Companies, Inc. is seeking a customer-focused team member in North Wales, PA. The role supports a high-quality shopping experience by engaging customers, handling transactions, and maintaining a clean, organized store environment.

You will work across store areas as needed, promote credit/loyalty programs, and uphold merchandising standards while adapting to daily business needs. Retail experience is a plus and a flexible schedule is required.