Customer Experience Associate - Flexible Hours & Discounts

The TJX Companies, Inc.; Newtown (PA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

Homesense at The TJX Companies, Inc. is hiring a team member to deliver a highly satisfying customer experience on the front lines. You will engage with customers, follow loss prevention standards, and keep the store clean and organized.

The role may cross-train across departments to support business needs and operates in a fast-paced retail environment. This position emphasizes customer service, teamwork, and the promotion of credit and loyalty programs, with a flexible schedule and competitive

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Engage with customers to deliver a highly satisfying experience.
• Ring up purchases/returns accurately and count change per procedures.
• Promote credit and loyalty programs.
• Maintain store cleanliness, organization, and merchandise flow.
• Support loss prevention and safety policies.
• Assist in store recovery and merchandising standards.
• Participate in teamwork and cross-training across areas.
• Contribute to positive store culture through integrity and respect.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Teamwork

Job description

Homesense at The TJX Companies, Inc. is hiring a team member to deliver a highly satisfying customer experience on the front lines. You will engage with customers, follow loss prevention standards, and keep the store clean and organized.

The role may cross-train across departments to support business needs and operates in a fast-paced retail environment. This position emphasizes customer service, teamwork, and the promotion of credit and loyalty programs, with a flexible schedule and competitive