Retail Floor Associate — Customer Experience Pro

The TJX Companies, Inc.; Radnor Township (PA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k)

Cell phone discounts

Credit union

Referral bonuses

Job summary

Homesense at The TJX Companies, Inc. is hiring for a role focused on delivering an exceptional customer experience in a fast-paced retail environment. You will engage with customers, maintain a clean store, and support merchandising and loss prevention efforts while upholding company standards.

The position requires strong communication skills, the ability to multitask, and flexibility to adapt to changing store needs. Benefits include associate discounts and a comprehensive benefits package.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Provide outstanding customer service and engage with customers.
• Accurately ring purchases/returns and handle cash according to procedures.
• Promote credit and loyalty programs.
• Maintain store cleanliness and organize merchandise for floor presentation.
• Support shrink reduction and safety initiatives.
• Perform other duties as assigned.

Skills

Customer service

Flexibility

Communication

Multitasking

Adaptability

Heavy lifting

Retail experience

Job description

Homesense at The TJX Companies, Inc. is hiring for a role focused on delivering an exceptional customer experience in a fast-paced retail environment. You will engage with customers, maintain a clean store, and support merchandising and loss prevention efforts while upholding company standards.

The position requires strong communication skills, the ability to multitask, and flexibility to adapt to changing store needs. Benefits include associate discounts and a comprehensive benefits package.