Merchandise Flow & Customer Experience Associate

The TJX Companies, Inc.; North Wales (Montgomery County); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

HSA

Job summary

The TJX Companies, Inc. seeks a Homesense associate to deliver exceptional customer service and maintain a clean, organized store environment in USA North Wales location. You will engage with customers, promote credit and loyalty programs, and support store operations across departments as needed.

Strong communication, organization, and the ability to multitask are essential. The role requires a flexible schedule and physical stamina to lift items as part of daily duties.

Qualifications

• Excellent customer service skills required.
• Strong communication and organizational skills.
• Ability to multitask and adapt to changes.
• Flexible schedule to support business needs.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and upholding customer experience principles.
• Rings purchases/returns accurately and assists with store procedures.
• Promotes credit and loyalty programs and supports merchandising standards.
• Maintains clean, organized sales floor and supports store recovery as needed.
• Adheres to labor laws, policies, and loss prevention standards.
• Supports safety and shrink reduction programs.

Skills

Customer service

Communication

Organization

Multitasking

Flexibility

Physical endurance

Retail experience

Job description

The TJX Companies, Inc. seeks a Homesense associate to deliver exceptional customer service and maintain a clean, organized store environment in USA North Wales location. You will engage with customers, promote credit and loyalty programs, and support store operations across departments as needed.

Strong communication, organization, and the ability to multitask are essential. The role requires a flexible schedule and physical stamina to lift items as part of daily duties.