Retail Customer Experience Associate

Dollar Tree, Inc.; Walker (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to provide a friendly shopping experience in our Walker, MI store. You will assist customers, process transactions, stock shelves, and help unload trucks while maintaining a safe and clean environment.

The position emphasizes strong customer service, teamwork, and adherence to store policies. Part-time hours are available, with responsibilities including prompt transactions, cash handling, and merchandise replenishment in a fast-paced

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform physical duties.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Keep store clean and presentable, including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Communication skills

Relationship management

Problem-solving

Decision-making

Retail experience

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to provide a friendly shopping experience in our Walker, MI store. You will assist customers, process transactions, stock shelves, and help unload trucks while maintaining a safe and clean environment.

The position emphasizes strong customer service, teamwork, and adherence to store policies. Part-time hours are available, with responsibilities including prompt transactions, cash handling, and merchandise replenishment in a fast-paced