Retail Customer Experience Specialist

Dollar Tree, Inc.; Kentwood (MI); Presencial; USD 17.000 - 25.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical, pharmacy, dental, and vision"

Employee Assistance Program

Retirement plans

Educational Assistance

Descripción de la vacante

Dollar Tree, Inc. is seeking a Customer Service Associate to help create a positive shopping experience for every customer in Kentwood, Michigan. You will assist customers, handle transactions, and ensure the store remains stocked and inviting.

The role emphasizes safe, friendly interactions, proper cash handling, and teamwork with leaders and colleagues. Part-time hours offer opportunities for growth and engagement in a retail setting.

Formación

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and perform physical tasks.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsabilidades

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash
• Other duties as assigned

Conocimientos

Customer service

Communication

Organization

Problem solving

Teamwork

Educación

High school diploma or equivalent

Descripción del empleo

Dollar Tree, Inc. is seeking a Customer Service Associate to help create a positive shopping experience for every customer in Kentwood, Michigan. You will assist customers, handle transactions, and ensure the store remains stocked and inviting.

The role emphasizes safe, friendly interactions, proper cash handling, and teamwork with leaders and colleagues. Part-time hours offer opportunities for growth and engagement in a retail setting.