Retail Customer Experience Associate

Dollar Tree, Inc.; Rochester Hills (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Rochester Hills, MI is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, process transactions at the register, stock shelves, unload trucks, and maintain a safe, clean store environment.

The role emphasizes friendly customer interactions, teamwork with leaders and staff, and adherence to store policies. Must be able to lift up to 50 lbs and stand/walk for extended periods; prior retail or service experience is

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash disposal.
• Other duties as assigned*

Skills

Customer service

Cash handling

Stock replenishment

Communication

Problem solving

Education

High school diploma (preferred)

Job description

Dollar Tree, Inc. in Rochester Hills, MI is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, process transactions at the register, stock shelves, unload trucks, and maintain a safe, clean store environment.

The role emphasizes friendly customer interactions, teamwork with leaders and staff, and adherence to store policies. Must be able to lift up to 50 lbs and stand/walk for extended periods; prior retail or service experience is