Retail Customer Experience Associate I

Dollar Tree, Inc.; Fenton (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree seeks a Customer Service Associate in Michigan to help customers, answer questions, and process transactions at the register, delivering a friendly shopping experience.

You will stock shelves, unload merchandise, maintain store cleanliness, and support safety and compliance while working as part of a team. Part-time role with flexible hours and opportunities to learn and grow in retail.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent movement.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment.
• Maintain a positive, safe, respectful environment with customers, associates and leaders.
• Keep the store clean, restock bathrooms, sweep and mop floors, take out trash.
• Other duties as assigned.

Skills

Customer service

Communication

Problem solving

Organization

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree seeks a Customer Service Associate in Michigan to help customers, answer questions, and process transactions at the register, delivering a friendly shopping experience.

You will stock shelves, unload merchandise, maintain store cleanliness, and support safety and compliance while working as part of a team. Part-time role with flexible hours and opportunities to learn and grow in retail.