Retail Customer Experience Associate

Dollar Tree, Inc.; Reidsville (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a great shopping experience in-store. You will assist customers, handle transactions, and ensure a clean, organized store environment while upholding safety and security standards.

The role supports stock replenishment, merchandise handling, and friendly customer interactions. This is a part-time, on-site position with potential for growth within the store team.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs and perform related physical tasks.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain store cleanliness, including bathrooms, floors, trash, and presentation.
• Other duties as assigned.

Skills

Customer service

Communication skills

Problem-solving

Organizational skills

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a great shopping experience in-store. You will assist customers, handle transactions, and ensure a clean, organized store environment while upholding safety and security standards.

The role supports stock replenishment, merchandise handling, and friendly customer interactions. This is a part-time, on-site position with potential for growth within the store team.