Retail Customer Experience Associate

The TJX Companies, Inc.; Vienna (WV); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health benefits

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. in Vienna WV is seeking a Store Associate at HomeGoods to deliver a high-quality customer experience. You will engage with customers, maintain a clean store, and support store operations while promoting credit and loyalty programs.

Ideal candidates have excellent customer service, strong communication, and the ability to multitask in a dynamic retail environment. Flexible scheduling and team collaboration are essential; basic lifting is expected.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Ability to multi-task.
• Ability to adapt to changes and unexpected situations.
• Capability to lift heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with customers.
• Upholds a positive store culture through honesty, integrity and respect.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and procedures.
• Prepares merchandise for the sales floor following company procedures.
• Participates in store recovery and maintains store cleanliness.
• Follows labor laws, policies, and procedures.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Adaptability

Heavy lifting

Teamwork

Retail experience

Job description

The TJX Companies, Inc. in Vienna WV is seeking a Store Associate at HomeGoods to deliver a high-quality customer experience. You will engage with customers, maintain a clean store, and support store operations while promoting credit and loyalty programs.

Ideal candidates have excellent customer service, strong communication, and the ability to multitask in a dynamic retail environment. Flexible scheduling and team collaboration are essential; basic lifting is expected.