Customer-Experience Merchandise Associate

The TJX Companies, Inc.; Stafford (VA); On-site; USD 19,286 - 20,664; Full time

Benefits offered by this job

Associate discount

401(k) benefits

Employee assistance program

Job summary

The TJX Companies, Inc. is seeking a dedicated HomeGoods associate in Stafford, VA to deliver exceptional customer service and support daily store operations. You will engage customers, process transactions, and help keep the sales floor clean and organized in a fast-paced environment.

Qualifications include strong communication, organization, and a willingness to work a flexible schedule. Prior retail experience is preferred, and team collaboration is essential for success in this role.

Qualifications

• Excellent customer service skills and ability to interact with customers.
• Willingness to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask in a fast-paced retail environment.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers.
• Ring purchases and returns accurately and process transactions per procedures.
• Maintain a clean, organized store environment and follow safety guidelines.
• Support credit and loyalty programs and merchandising standards.
• Cross-train to assist multiple areas as needed across the store.
• Participate in store recovery, shrink reduction, and loss prevention efforts.

Skills

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Teamwork

Physical fitness

Job description

The TJX Companies, Inc. is seeking a dedicated HomeGoods associate in Stafford, VA to deliver exceptional customer service and support daily store operations. You will engage customers, process transactions, and help keep the sales floor clean and organized in a fast-paced environment.

Qualifications include strong communication, organization, and a willingness to work a flexible schedule. Prior retail experience is preferred, and team collaboration is essential for success in this role.