Retail Customer Experience Associate

Winners Merchants International, L.P.; United States; On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Healthcare benefits

Paid holidays/vacation

Referral bonuses

Job summary

TJ MAXX, part of the TJX Companies, is hiring at the Chicago, IL store. The role focuses on delivering a best-in-class customer experience, maintaining a clean store, and adhering to loss-prevention standards.

Responsibilities include handling transactions, promoting loyalty programs, stocking merchandise, and supporting store operations while maintaining safety and a collaborative team environment.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and lifting heavy objects.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Adhere to operating, merchandising, and loss prevention standards.
• Cross-train to work in multiple store areas to support business needs.
• Accurately rings purchases/returns and processes transactions according to procedures.
• Promote credit and loyalty programs and uphold merchandising standards.
• Maintain stock and prepare merchandise for the sales floor; participate in store recovery.
• Contribute to safety awareness and store-wide safety practices.
• Support shrink reduction goals and policies.

Skills

Customer service

Flexible schedule

Strong communication

Attention to detail

Multi-tasking

Teamwork

Job description

TJ MAXX, part of the TJX Companies, is hiring at the Chicago, IL store. The role focuses on delivering a best-in-class customer experience, maintaining a clean store, and adhering to loss-prevention standards.

Responsibilities include handling transactions, promoting loyalty programs, stocking merchandise, and supporting store operations while maintaining safety and a collaborative team environment.