Retail Associate — Customer Experience Champion

The TJX Companies, Inc.; Naperville (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Paid holidays

Job summary

TJ Maxx in Naperville, IL seeks a customer-focused associate to deliver an outstanding shopping experience while keeping a clean, organized store and upholding all policies. You will engage customers, promote loyalty programs, and support store operations with a flexible schedule.

This role offers growth opportunities within the TJX family and contributes to a positive, inclusive store culture. Competitive pay and benefits are provided in exchange for your dedication and teamwork.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Accurately rings customer purchases/returns and counts change back to customer.
• Maintains and upholds merchandising philosophy and procedures.
• Initiates and participates in store recovery throughout the day.

Skills

Customer service

Flexibility

Communication

Multitasking

Adaptability

Teamwork

Job description

TJ Maxx in Naperville, IL seeks a customer-focused associate to deliver an outstanding shopping experience while keeping a clean, organized store and upholding all policies. You will engage customers, promote loyalty programs, and support store operations with a flexible schedule.

This role offers growth opportunities within the TJX family and contributes to a positive, inclusive store culture. Competitive pay and benefits are provided in exchange for your dedication and teamwork.