Retail Customer Experience Associate

Dollar Tree Stores INC; Town of Springfield (WI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Educational assistance

Employee Assistance Program

Job summary

Dollar Tree Stores INC in Town of Springfield seeks a Customer Service Associate to help shoppers and deliver a friendly, efficient experience.

You will assist with questions, handle transactions, stock shelves, unload trucks, and keep the store clean and welcoming. This part-time role requires strong communication, reliability, and the ability to lift up to 50 lbs; prior retail experience is preferred.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping and bending.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment for customers and staff.
• Maintain cleanliness throughout the store, including restrooms and floors.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Physical stamina

Teamwork

Education

High school diploma

Tools

Cash register operation

Job description

Dollar Tree Stores INC in Town of Springfield seeks a Customer Service Associate to help shoppers and deliver a friendly, efficient experience.

You will assist with questions, handle transactions, stock shelves, unload trucks, and keep the store clean and welcoming. This part-time role requires strong communication, reliability, and the ability to lift up to 50 lbs; prior retail experience is preferred.