Retail Associate - Customer Experience & Merchandising

The TJX Companies, Inc.; Orem (UT); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. seeks retail associates to deliver a highly satisfactory customer experience by engaging with customers and maintaining a clean, organized store environment. You may be cross-trained to support different areas and uphold loss prevention standards.

Join a Fortune 100 company and a leader in off-price retail, with opportunities to grow within TJ Maxx, Marshalls, HomeGoods, and more. A positive, collaborative store culture is emphasized, with emphasis on service, teamwork,

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Attention to detail

Multi-tasking

Teamwork

Job description

The TJX Companies, Inc. seeks retail associates to deliver a highly satisfactory customer experience by engaging with customers and maintaining a clean, organized store environment. You may be cross-trained to support different areas and uphold loss prevention standards.

Join a Fortune 100 company and a leader in off-price retail, with opportunities to grow within TJ Maxx, Marshalls, HomeGoods, and more. A positive, collaborative store culture is emphasized, with emphasis on service, teamwork,