Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Canton (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

Job summary

The TJX Companies, Inc. in Canton, OH is hiring a Store Associate to deliver a high-quality customer experience, assist customers, ring purchases, stock merchandise, and keep the sales floor clean and organized. You may work in multiple areas to support the business.

The role emphasizes strong communication, flexibility with scheduling, teamwork, and adherence to labor laws. Prior retail experience is preferred and associates receive benefits and discounts as part of a Fortune 100 company.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and following customer experience principles.
• Maintain a clean and organized store environment and follow safety, loss prevention, and operational standards.
• Accurately rings customer purchases/returns and handles cash per procedures.
• Promote credit and loyalty programs and support merchandising standards and procedures.
• Process and prepare merchandise for the sales floor and assist in store recovery as needed.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Adaptability

Teamwork

Retail experience

Stock handling

Job description

The TJX Companies, Inc. in Canton, OH is hiring a Store Associate to deliver a high-quality customer experience, assist customers, ring purchases, stock merchandise, and keep the sales floor clean and organized. You may work in multiple areas to support the business.

The role emphasizes strong communication, flexibility with scheduling, teamwork, and adherence to labor laws. Prior retail experience is preferred and associates receive benefits and discounts as part of a Fortune 100 company.