Customer Experience & Store Support Associate

The Excel Center; Taylor, Northern (TX, KY); Hybrid; USD 19,000 - 21,000; Full time

Job summary

Goodwill Central Texas is seeking a Customer Service Associate in Taylor, TX to deliver fast, friendly, and accurate transactions at the point of sale while ensuring a welcoming environment for every shopper.

You will stock and maintain merchandising standards, support store operations, and participate in safety practices to maintain a clean, safe store. Experience in customer service and English communication is valued.

This role emphasizes teamwork and respectful service to a diverse community.

Qualifications

• Prior retail or customer service experience preferred.
• Able to read, write, and speak English clearly.
• Excellent customer service and communication skills.
• Ability to work independently and as part of a team.
• Maintain merchandising standards and store cleanliness.

Responsibilities

• Provide fast, friendly, and accurate transactions at the point of sale.
• Greet, assist, and thank customers while meeting their needs in a timely manner.
• Maintain a clean and organized workstation.
• Assist in training new customer service associates and cross-trained staff.
• Support merchandising standards and pricing guidelines.
• Participate in safety practices and drills.

Skills

Customer service

English skills

Multitasking

Organization

Attention to detail

Diversity awareness

Self-motivation

Initiative

Disability experience

Education

High school diploma or equivalent

Job description

Goodwill Central Texas is seeking a Customer Service Associate in Taylor, TX to deliver fast, friendly, and accurate transactions at the point of sale while ensuring a welcoming environment for every shopper.

You will stock and maintain merchandising standards, support store operations, and participate in safety practices to maintain a clean, safe store. Experience in customer service and English communication is valued.

This role emphasizes teamwork and respectful service to a diverse community.