Customer-Focused Retail Associate

Ross Stores (old); Mesquite (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Ross Stores is seeking a Retail Associate to help ensure a positive shopping experience. You will greet customers, answer questions, and assist at the register while maintaining neat presentation across departments.

Responsibilities include safe store operations, merchandise recovery, and following company best practices to support swift, friendly service. The role requires teamwork, reliability, and adherence to dress code in a fast-paced retail environment.

Qualifications

• Effective communication with Customers, Associates and Store Leadership in a friendly, respectful manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greet customers with eye contact, smiles and a courteous attitude.
• Assist customers at the register and with merchandise questions.
• Maintain a safe, clutter-free sales floor and report unsafe conditions.
• Merchandise items per monthly presentation guidelines.
• Maintain professional appearance and follow dress code.
• Follow MOS policies and protect cash and merchandise.

Skills

Customer service

Effective communication

Job description

Ross Stores is seeking a Retail Associate to help ensure a positive shopping experience. You will greet customers, answer questions, and assist at the register while maintaining neat presentation across departments.

Responsibilities include safe store operations, merchandise recovery, and following company best practices to support swift, friendly service. The role requires teamwork, reliability, and adherence to dress code in a fast-paced retail environment.