Retail Customer Experience Associate

The TJX Companies, Inc.; Peoria (IL); Hybrid; USD 2,066,000 - 2,204,000; Part time

Benefits offered by this job

Associate discount

401(k) matching contributions

Health insurance

Paid holidays/vacation

Job summary

The TJX Companies, Inc. operates TJ Maxx, Marshalls, HomeGoods, and more. This store role focuses on delivering a high-quality customer experience, maintaining neat store standards, and promoting loyalty programs.

The position supports various areas as needed to meet business demands. We value teamwork, integrity, and continuous development, with a compensation package aligned to market practices and local benefits for associates in Peoria, IL.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes and lift heavy objects with or without accommodation.

Responsibilities

• Model customer experience practices with internal and external customers.
• Promote credit and loyalty programs.
• Accurately ring purchases/returns and count change per procedures.
• Maintain merchandising standards and prepare merchandise for sale floor.
• Participate in store recovery and safety programs.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multitasking

Lifting heavy objects

Job description

The TJX Companies, Inc. operates TJ Maxx, Marshalls, HomeGoods, and more. This store role focuses on delivering a high-quality customer experience, maintaining neat store standards, and promoting loyalty programs.

The position supports various areas as needed to meet business demands. We value teamwork, integrity, and continuous development, with a compensation package aligned to market practices and local benefits for associates in Peoria, IL.