Retail Customer Experience Associate

dollartree; Osage (IA); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Employee Assistance Program

Retirement plans

Educational Assistance

Résumé du poste

Family Dollar in Osage, Iowa is seeking a Customer Service Associate to deliver a great shopping experience. Duties include assisting customers with questions and recommendations, managing sales transactions, and keeping the store well-stocked and organized.

This role requires excellent customer service, strong communication and organizational skills, and the ability to lift 30–50 lbs. It’s a part-time position focused on a safe, friendly environment and reliable daily attendance.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsabilités

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help unload trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Connaissances

Customer service

Cash handling

Communication

Organization

Problem solving

Physical stamina

Formation

High school diploma or equivalent

Description du poste

Family Dollar in Osage, Iowa is seeking a Customer Service Associate to deliver a great shopping experience. Duties include assisting customers with questions and recommendations, managing sales transactions, and keeping the store well-stocked and organized.

This role requires excellent customer service, strong communication and organizational skills, and the ability to lift 30–50 lbs. It’s a part-time position focused on a safe, friendly environment and reliable daily attendance.