Retail Customer Experience Associate

The TJX Companies, Inc.; Milwaukee (WI); On-site; USD 1,791,000 - 1,894,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Health care FSA

Life insurance

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. – Marshalls in Milwaukee is hiring to deliver a high-quality customer experience in a fast-paced, store environment. You will engage with shoppers, process purchases and returns accurately, and contribute to loss prevention and merchandising execution.

A strong focus on service, teamwork, and adaptability is essential. Role emphasizes flexible scheduling, reliable communication, and an organized approach to daily tasks, with opportunities to grow within TJX’s global

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Delivers highly satisfied customer experience by engaging with customers and maintaining a clean store environment.
• Rings up purchases/returns accurately and assists with loss prevention.
• Promotes credit and loyalty programs and follows merchandising procedures.
• Interacts with customers to support overall store operations and recovery as needed.
• Maintains safety and cleanliness standards on the sales floor.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multi-tasking

Adaptability

Job description

The TJX Companies, Inc. – Marshalls in Milwaukee is hiring to deliver a high-quality customer experience in a fast-paced, store environment. You will engage with shoppers, process purchases and returns accurately, and contribute to loss prevention and merchandising execution.

A strong focus on service, teamwork, and adaptability is essential. Role emphasizes flexible scheduling, reliable communication, and an organized approach to daily tasks, with opportunities to grow within TJX’s global