Retail Backroom & Customer Experience Associate

The TJX Companies, Inc.; Wilmington (DE); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical benefits

Dental/Vision

Job summary

The TJX Companies, Inc. is hiring at Marshalls to deliver outstanding customer experiences in a fast-paced store environment. You will engage with customers, ring purchases, promote rewards, and uphold cleanliness and safety standards.

We value strong communication, adaptability, and teamwork; prior retail experience is preferred. This role offers a flexible schedule and opportunities to grow within a Fortune 100 company known for off-price retail leadership.

Qualifications

• Excellent customer service skills.
• Ability to work flexible hours to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes in direction.

Responsibilities

• Provide a highly satisfied customer experience and embody customer experience principles.
• Accurately ring customer purchases/returns and handle cash per procedures.
• Promote credit and loyalty programs.
• Maintain store appearance and cleanliness; assist in store recovery as needed.
• Support safety, loss prevention, and labor law compliance.
• Assist in other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Lifting heavy objects

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is hiring at Marshalls to deliver outstanding customer experiences in a fast-paced store environment. You will engage with customers, ring purchases, promote rewards, and uphold cleanliness and safety standards.

We value strong communication, adaptability, and teamwork; prior retail experience is preferred. This role offers a flexible schedule and opportunities to grow within a Fortune 100 company known for off-price retail leadership.