Retail Customer Experience Associate

The TJX Companies, Inc.; Madison (WI); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health care options

Job summary

HomeGoods at The TJX Companies, Inc. is seeking team members to deliver exceptional customer service and create a clean, inviting shopping environment.

You will engage with customers, process transactions, and support merchandising and store operations in a fast-paced retail setting in Madison, WI. Eligible candidates bring strong communication skills, reliability, and the ability to adapt to changing store needs.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Retail experience preferred.
• Strong communication and attention to detail.

Responsibilities

• Models and delivers outstanding customer service to all customers.
• Rings up purchases/returns and handles cash accurately.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and cleanliness of the store floor.
• Follows loss prevention, safety, and policy guidelines.
• Supports store recovery and stock preparation as needed.
• Performs other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Multitasking

Adaptability

Flexibility

Teamwork

Job description

HomeGoods at The TJX Companies, Inc. is seeking team members to deliver exceptional customer service and create a clean, inviting shopping environment.

You will engage with customers, process transactions, and support merchandising and store operations in a fast-paced retail setting in Madison, WI. Eligible candidates bring strong communication skills, reliability, and the ability to adapt to changing store needs.