Customer Experience Retail Associate

The TJX Companies, Inc.; Madison (WI); On-site; USD 17,000 - 18,000; Part time

Benefits offered by this job

Associate discount

Healthcare benefits

401(k) plan

Paid time off

Job summary

The TJX Companies, Inc. is seeking a retail team member at HomeGoods in Madison, WI to deliver outstanding customer experiences and maintain a clean, organized store. You will engage with customers, promote loyalty programs, and support store operations throughout the shift.

Ideal candidates will demonstrate excellent service, multi-tasking ability, and flexibility to cover varied hours. Join a Fortune 100 company known for its off-price retailer leadership and employee development.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports a positive store culture with honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and follows procedures.
• Prepares merchandise for the sales floor per company standards.
• Initiates and participates in store recovery as needed.
• Maintains cleanliness and organization of the sales floor and store.
• Provides and accepts feedback.
• Adheres to labor laws and store policies.
• Supports shrink reduction goals and safety initiatives.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is seeking a retail team member at HomeGoods in Madison, WI to deliver outstanding customer experiences and maintain a clean, organized store. You will engage with customers, promote loyalty programs, and support store operations throughout the shift.

Ideal candidates will demonstrate excellent service, multi-tasking ability, and flexibility to cover varied hours. Join a Fortune 100 company known for its off-price retailer leadership and employee development.