Customer-Experience Retail Associate

The TJX Companies, Inc.; Midlothian (IL); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Medical/dental/vision

Job summary

HomeGoods at The TJX Companies, Inc. is seeking teammates to deliver a highly satisfied customer experience across our store. You will engage with customers, keep the sales floor organized, and support operations including merchandising and loss prevention. A positive attitude and strong communication are essential.

We offer a competitive hourly wage, associate discount, and benefits, with opportunities to grow your career within TJX's global portfolio of brands.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Model established customer experience practices with internal and external customers.
• Rings customer purchases/returns and handles transactions per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the sales floor.
• Participates in store recovery and maintains cleanliness of the sales floor.
• Supports safety, labor policies and loss prevention objectives.
• Performs other duties as assigned.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Adaptability

Lifting

Job description

HomeGoods at The TJX Companies, Inc. is seeking teammates to deliver a highly satisfied customer experience across our store. You will engage with customers, keep the sales floor organized, and support operations including merchandising and loss prevention. A positive attitude and strong communication are essential.

We offer a competitive hourly wage, associate discount, and benefits, with opportunities to grow your career within TJX's global portfolio of brands.