Retail Customer Experience Associate

Family Dollar Stores Of Massachusetts LLC; Indiana (PA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health Insurance

Retirement plans

Educational Assistance

Employee Assistance Program

Job summary

Family Dollar Stores Of Massachusetts LLC in Spencer, MA is seeking a Customer Service Associate to provide a friendly shopping experience and assist customers.

In this part-time role you will handle transactions, stock shelves, unload shipments, and keep the store clean and welcoming while upholding company standards.

You'll join a supportive team with opportunities for growth and development within the company culture and community focus.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Maintain a clean, safe, and respectful store environment.

Skills

Excellent customer service

Communication skills

Organizational skills

Mobility and lifting 30-50 lbs

Instruction following

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Massachusetts LLC in Spencer, MA is seeking a Customer Service Associate to provide a friendly shopping experience and assist customers.

In this part-time role you will handle transactions, stock shelves, unload shipments, and keep the store clean and welcoming while upholding company standards.

You'll join a supportive team with opportunities for growth and development within the company culture and community focus.