Part-Time Retail Customer Experience Associate

Family Dollar Stores Of Massachusetts LLC; Townsend (MA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Massachusetts LLC in Townsend, MA is seeking a Customer Service Associate to provide a friendly shopping experience, assist customers with questions, and manage transactions at the register.

You will help stock and maintain store cleanliness, unload merchandise, and ensure safety and compliance while delivering professional service. The role emphasizes teamwork and offers growth opportunities and benefits.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Must be able to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with professional interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Retail operations

Stock replenishment

Communication

Problem-solving

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Massachusetts LLC in Townsend, MA is seeking a Customer Service Associate to provide a friendly shopping experience, assist customers with questions, and manage transactions at the register.

You will help stock and maintain store cleanliness, unload merchandise, and ensure safety and compliance while delivering professional service. The role emphasizes teamwork and offers growth opportunities and benefits.