Retail Customer Experience Associate

Family Dollar; Highland (CA); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Highland, CA is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, process sales at the register, and help keep the store stocked and safe.

You should have a high school diploma or equivalent, prior retail or service experience is preferred, and you must be able to lift 30–50 lbs and stand for long periods. This role emphasizes friendly interactions and teamwork with colleagues.

Qualifications

• High school diploma or equivalent preferred.
• Prior customer service experience in retail or related fields is preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, and lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions at the cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and help unload trucks; stock replenishment
• Ensure a positive, safe, and respectful environment with customers and staff
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash
• Other duties as assigned

Skills

HS Diploma

Customer service

Follow instructions

Heavy lifting

Organizational skills

Communication skills

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar in Highland, CA is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, process sales at the register, and help keep the store stocked and safe.

You should have a high school diploma or equivalent, prior retail or service experience is preferred, and you must be able to lift 30–50 lbs and stand for long periods. This role emphasizes friendly interactions and teamwork with colleagues.