Retail Customer Experience Associate

The TJX Companies, Inc.; Gurnee (IL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health benefits

Paid holidays

Life insurance

Disability insurance

Adoption assistance

Job summary

Marshalls in Gurnee, IL is hiring for a role focused on delivering excellent customer service and maintaining a clean, organized store environment. You may support multiple areas and participate in credit/loyalty programs while upholding labor and safety policies.

Applicants should have strong communication and multitasking abilities, with retail experience preferred. The position offers a flexible schedule and opportunities to learn and grow within a Fortune 100 company.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and upholding customer experience standards.
• Accurately ring purchases and returns and count change back to customers.
• Promote credit and loyalty programs and maintain merchandising standards.
• Process and prepare merchandise for the sales floor following procedures.
• Participate in store recovery and maintain cleanliness and organization.
• Support safety and loss prevention and adhere to labor policies.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Adaptability

Lifting

Team collaboration

Retail experience

Job description

Marshalls in Gurnee, IL is hiring for a role focused on delivering excellent customer service and maintaining a clean, organized store environment. You may support multiple areas and participate in credit/loyalty programs while upholding labor and safety policies.

Applicants should have strong communication and multitasking abilities, with retail experience preferred. The position offers a flexible schedule and opportunities to learn and grow within a Fortune 100 company.