Retail Customer Experience Associate

Dollar Tree Stores INC; Fort Mohave (AZ); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Fort Mohave, AZ is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle sales at the register, restock merchandise, unload trucks, and keep the store clean and welcoming.

The role favors a high school diploma and prior retail or service experience. You must be able to lift 30–50 lbs and communicate clearly while maintaining a friendly, professional attitude with customers and team members.

Qualifications

• High school diploma or equivalent preferred.
• Prior retail or customer service experience preferred.
• Ability to follow instructions and operate POS.
• Must be able to lift 30–50 lbs and stand for long periods.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Communication skills

Lifting 30-50 lbs

Interpersonal skills

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Fort Mohave, AZ is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle sales at the register, restock merchandise, unload trucks, and keep the store clean and welcoming.

The role favors a high school diploma and prior retail or service experience. You must be able to lift 30–50 lbs and communicate clearly while maintaining a friendly, professional attitude with customers and team members.