Retail Customer Experience Associate

Dollar Tree Stores INC; Yuma (AZ); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores INC in Yuma, AZ is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers with questions and recommendations, manage sales transactions at the register, stock merchandise, and help unload trucks.

The role requires strong customer service, organizational, and communication skills, with a preference for a high school diploma and prior retail or service experience.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Skills

Customer service

Communication skills

Organizational skills

Problem-solving

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Yuma, AZ is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers with questions and recommendations, manage sales transactions at the register, stock merchandise, and help unload trucks.

The role requires strong customer service, organizational, and communication skills, with a preference for a high school diploma and prior retail or service experience.