Retail Customer Experience Associate

The TJX Companies, Inc.; Fairlawn (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health, dental, vision benefits

Job summary

The TJX Companies, Inc. is hiring at HomeGoods in Fairlawn, OH to deliver an outstanding customer experience on the sales floor. You will engage customers, maintain a tidy store, and support operations across merchandise, pricing, and safety standards.

Ideal candidates bring customer service strengths, flexibility in scheduling, and strong communication. Retail experience is preferred, and associates enjoy competitive pay and benefits in a dynamic, team-oriented environment.

Qualifications

• Excellent customer service skills and a friendly, helpful attitude.
• Ability to work a flexible schedule to meet store needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced retail environment.
• Adaptable to changes and able to respond to unexpected situations.

Responsibilities

• Provide a high-quality customer experience and maintain a clean store
• Ring purchases accurately and follow loss prevention procedures
• Promote credit and loyalty programs
• Maintain merchandising standards and stock replenishment
• Support store recovery and safety initiatives

Skills

Customer service

Flexible schedule

Communication

Multitasking

Teamwork

Job description

The TJX Companies, Inc. is hiring at HomeGoods in Fairlawn, OH to deliver an outstanding customer experience on the sales floor. You will engage customers, maintain a tidy store, and support operations across merchandise, pricing, and safety standards.

Ideal candidates bring customer service strengths, flexibility in scheduling, and strong communication. Retail experience is preferred, and associates enjoy competitive pay and benefits in a dynamic, team-oriented environment.