Retail Customer Experience Pro

Winners Merchants International, L.P.; New York (NY); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

healthcare

paid holidays/vacation/sick

cell phone discounts

Job summary

TJ Maxx in Bronx, NY is seeking a Customer Service Associate to deliver a highly satisfying shopping experience. You will engage with customers, maintain a clean store environment, and support multiple areas of the store as needed.

We offer opportunities to grow, competitive pay, and a range of benefits. The role requires strong communication, multitasking, and a flexible schedule to meet business needs.

Qualifications

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store

Job description

TJ Maxx in Bronx, NY is seeking a Customer Service Associate to deliver a highly satisfying shopping experience. You will engage with customers, maintain a clean store environment, and support multiple areas of the store as needed.

We offer opportunities to grow, competitive pay, and a range of benefits. The role requires strong communication, multitasking, and a flexible schedule to meet business needs.