Retail Customer Experience Associate

The TJX Companies, Inc.; Downers Grove (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) matching

Job summary

The TJX Companies, Inc. is seeking a retail associate at our Downers Grove, IL store to deliver a superior customer experience and support daily store operations. You will engage customers, ring sales, promote loyalty programs, and help maintain an organized, safe store environment.

Ideal candidates have strong communication, multitasking ability, and attention to detail, with a willingness to work flexible hours and collaborate with team members. Retail experience is preferred.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining an organized store environment.
• Cross-train across store areas to support business needs.
• Promote credit and loyalty programs and ensure cash handling accuracy.
• Process merchandise for the sales floor and participate in store recovery.
• Maintain store cleanliness and safety, and adhere to labor laws and procedures.

Skills

Customer service

Flexible schedule

Communication skills

Multi-tasking

Attention to detail

Job description

The TJX Companies, Inc. is seeking a retail associate at our Downers Grove, IL store to deliver a superior customer experience and support daily store operations. You will engage customers, ring sales, promote loyalty programs, and help maintain an organized, safe store environment.

Ideal candidates have strong communication, multitasking ability, and attention to detail, with a willingness to work flexible hours and collaborate with team members. Retail experience is preferred.