Retail Associate: Customer Experience & Growth

The TJX Companies, Inc.; Oak Park Heights (MN); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

The TJX Companies, Inc. in Oak Park Heights, MN, is seeking a store associate to deliver a highly satisfied customer experience. You will engage with customers, handle transactions, promote loyalty programs, and maintain a clean, organized store environment.

Ideal candidates have excellent customer service skills, can adapt to a flexible schedule, and work well with colleagues. Retail experience is preferred, with an emphasis on safety and compliance with company standards.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Roles models established customer experience practices with internal and external customers.
• Supports a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and follows procedures.
• Prepares merchandise for the sales floor following company standards.
• Participates in store recovery and maintains store cleanliness.
• Adheres to labor laws, policies, and procedures.
• Supports shrink reduction goals and safety initiatives.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adapt to changes

Lifting heavy objects

Teamwork

Retail experience

Job description

The TJX Companies, Inc. in Oak Park Heights, MN, is seeking a store associate to deliver a highly satisfied customer experience. You will engage with customers, handle transactions, promote loyalty programs, and maintain a clean, organized store environment.

Ideal candidates have excellent customer service skills, can adapt to a flexible schedule, and work well with colleagues. Retail experience is preferred, with an emphasis on safety and compliance with company standards.