Retail Customer Experience Associate

The TJX Companies, Inc.; Delaware; On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Paid holidays

Job summary

TJX Companies, including TJ Maxx, Marshalls, HomeGoods and more, is seeking a customer-focused team member to deliver a highly satisfying in-store experience. You will engage with customers, maintain a clean sales floor, and support store operations with a positive attitude.

Responsibilities include accurately ringing purchases and returns, promoting loyalty programs, upholding merchandising standards, and participating in safety and loss-prevention initiatives.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational abilities.
• Ability to multi-task.
• Retail experience preferred.
• Able to lift heavy objects.

Responsibilities

• Engage customers to deliver a high-quality experience.
• Ring purchases/returns and handle cash per procedures.
• Promote credit and loyalty programs.
• Maintain store cleanliness and organization.
• Support loss prevention standards.
• Assist in other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Adaptability

Teamwork

Job description

TJX Companies, including TJ Maxx, Marshalls, HomeGoods and more, is seeking a customer-focused team member to deliver a highly satisfying in-store experience. You will engage with customers, maintain a clean sales floor, and support store operations with a positive attitude.

Responsibilities include accurately ringing purchases and returns, promoting loyalty programs, upholding merchandising standards, and participating in safety and loss-prevention initiatives.