Retail Customer Experience Associate

The TJX Companies, Inc.; Charlottesville (VA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health benefits

Job summary

TJ Maxx in Charlottesville, VA is seeking a Store Associate to deliver a high-quality customer experience, maintain a clean and organized store, and support daily operations. You may be cross-trained across areas and assist with transactions, promotions, and safety.

The role emphasizes strong customer service, adaptability, and teamwork. Join a leading off-price retailer with a comprehensive benefits package and opportunities for growth.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately rings customer purchases/returns and counts change back to customer according to established procedures.
• Promotes credit and loyalty programs.
• Maintains store cleanliness and organizes merchandise for the sales floor.
• Supports store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Job description

TJ Maxx in Charlottesville, VA is seeking a Store Associate to deliver a high-quality customer experience, maintain a clean and organized store, and support daily operations. You may be cross-trained across areas and assist with transactions, promotions, and safety.

The role emphasizes strong customer service, adaptability, and teamwork. Join a leading off-price retailer with a comprehensive benefits package and opportunities for growth.