Retail Customer Experience Associate

The TJX Companies, Inc.; State College (Centre County); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Medical/dental/vision

Paid holidays

Career development

Job summary

TJ Maxx in State College, PA is seeking a store associate to deliver a highly satisfied customer experience, maintain a clean store, and support daily operations in a fast-paced retail environment.

The role emphasizes customer service, adherence to policies, and active participation in merchandising and safety initiatives. Competitive benefits and an emphasis on diversity and development are part of the TJX culture.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes in direction.

Responsibilities

• Model excellent customer experience practices with customers.
• Rings customer purchases/returns and counts change accurately.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising standards and prepares merchandise for the floor.
• Participates in store recovery, cleanliness, and safety.
• Supports shrink reduction goals and participates in safety initiatives.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multi-tasking

Job description

TJ Maxx in State College, PA is seeking a store associate to deliver a highly satisfied customer experience, maintain a clean store, and support daily operations in a fast-paced retail environment.

The role emphasizes customer service, adherence to policies, and active participation in merchandising and safety initiatives. Competitive benefits and an emphasis on diversity and development are part of the TJX culture.