Retail Customer Experience Specialist

The TJX Companies, Inc.; Klamath Falls (OR); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Healthcare options

Paid holidays

Job summary

TJ Maxx in the United States is seeking a Customer Experience Associate to deliver a highly satisfying customer experience, maintain a clean store, and adhere to loss prevention standards. You may work across multiple areas to support business needs and help drive our customer-first culture.

Ideal candidates bring strong customer service, communication skills, and the ability to multi-task in a fast-paced retail environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Model and deliver established customer experience practices.
• Promote credit and loyalty programs to customers.
• Accurately ring purchases/returns and handle cash per procedures.
• Maintain and uphold merchandising procedures and standards.
• Process and prepare merchandise for the sales floor.
• Support store recovery and cleanliness throughout the day.
• Contribute to safe store operations and loss prevention efforts.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Teamwork

Job description

TJ Maxx in the United States is seeking a Customer Experience Associate to deliver a highly satisfying customer experience, maintain a clean store, and adhere to loss prevention standards. You may work across multiple areas to support business needs and help drive our customer-first culture.

Ideal candidates bring strong customer service, communication skills, and the ability to multi-task in a fast-paced retail environment.