Retail Customer Experience Associate

The TJX Companies, Inc.; Charlotte (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health insurance

Job summary

The TJX Companies, Inc. in Charlotte, NC is seeking a retail associate to deliver a superior customer experience across TJ Maxx, Marshalls, HomeGoods, and Sierra stores. You will engage customers, maintain store standards, process transactions accurately, and support loss prevention and safety initiatives.

The role emphasizes excellent service, strong communication, adaptability, and teamwork in a fast-paced retail setting. Benefits and competitive compensation are provided.

Qualifications

• Excellent customer service skills.
• Strong communication and attention to detail.
• Capable of multi-tasking in a fast-paced retail environment.

Responsibilities

• Deliver a highly satisfied customer experience through engagement with customers and maintaining a clean store environment.
• Ring purchases/returns accurately and follow procedures.
• Promote credit and loyalty programs and uphold merchandising standards.
• Support store recovery, safety, and loss-prevention goals.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Job description

The TJX Companies, Inc. in Charlotte, NC is seeking a retail associate to deliver a superior customer experience across TJ Maxx, Marshalls, HomeGoods, and Sierra stores. You will engage customers, maintain store standards, process transactions accurately, and support loss prevention and safety initiatives.

The role emphasizes excellent service, strong communication, adaptability, and teamwork in a fast-paced retail setting. Benefits and competitive compensation are provided.